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Water Safety Centre

Keep your drinking water safe

Practical, general guidance on storing, handling and treating water at home. Read a topic, then use the checklist to review your own habits.

General education only

This guide is not medical advice and does not replace it. It does not diagnose or treat illness. Follow the guidance of your local health authority or water service, and seek medical care if you feel unwell.

Choose a topic

Safe storage

Water can become unsafe after collection if it is stored carelessly.

  • Use clean containers with a lid or narrow neck so hands and cups do not touch the water.
  • Keep containers off the ground, away from animals, fuel and chemicals.
  • Never reuse containers that held chemicals, pesticides or fuel.
  • Wash storage containers regularly with soap and clean water, and rinse well.
  • Pour water out or use a clean, dedicated dipper instead of dipping cups or hands in.

Quick household checklist

Tick what applies to your household. Answers stay on this screen only and are not saved.

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Offline-ready guide

This page works offline once it has been opened. You are online.

Use the app to help

Report a possible contamination or a problem at a water point so others can see it. Reports are kept on this device for demonstration only and are not an emergency service.

Report a possible contamination

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